Welcome to Nexora Digi Consult. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you use our website and services related to Income Tax Filing, Digital Signature Certificates (DSC), Tender Consultancy, Building Design Services, and other professional services.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
Personal Information
- Full Name
- Mobile Number
- Email Address
- Postal Address
- Business/Company Name
- GST Number
- PAN Number
- Aadhaar Number (only when required for specific services)
- Date of Birth (where legally required)
- Designation or Professional Information
Service-Related Documents
Depending on the service requested, we may collect:
- PAN Card
- Aadhaar Card
- Passport
- Voter ID
- Driving License
- GST Registration Documents
- Company Registration Certificates
- Tender Documents
- Income Tax Documents
- Financial Statements
- Building Plans and Design Requirements
- Authorization Letters
Technical Information
When you visit our website, we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Website Usage Data
- Cookies and Similar Technologies
2. Purpose of Data Collection
We collect information for the following purposes:
- Processing service requests
- Income Tax Return (ITR) filing
- Digital Signature Certificate (DSC) application and renewal
- Tender participation and consultancy services
- Building design and engineering consultation
- Customer support and communication
- Compliance with legal and regulatory requirements
- Fraud prevention and security monitoring
- Improving website functionality and user experience
- Marketing and service-related communications (with consent where required)
3. How We Protect Your Information
We take reasonable technical and organizational measures to protect your information, including:
- SSL-secured website connections
- Password-protected systems
- Restricted staff access
- Secure document handling procedures
- Regular software and security updates
- Secure hosting environment
While we strive to protect your information, no method of electronic transmission or storage is 100% secure.
4. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share information with:
Government Authorities
When required for:
- Income Tax Filing
- GST Compliance
- Tender Submission
- DSC Verification
- Other statutory requirements
Authorized Service Providers
Such as:
- DSC Certifying Authorities
- Payment Processors
- Cloud Storage Providers
- Communication Service Providers
Legal Requirements
We may disclose information when required by:
- Court Orders
- Government Agencies
- Regulatory Authorities
- Applicable Laws
5. Payment Information
Payments made through our website are processed by secure third-party payment gateways.
We do not store:
- Credit Card Numbers
- Debit Card Numbers
- UPI PINs
- Banking Passwords
Payment information is handled directly by the payment service provider according to their privacy and security policies.
6. Cookies Policy
Our website may use cookies to:
- Improve user experience
- Remember user preferences
- Analyze website traffic
- Enhance security
You may disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.
7. Communication Policy
By submitting your information, you consent to receiving:
- Service-related emails
- Application updates
- Payment confirmations
- Support communications
- Compliance reminders
We may communicate through:
- Phone Calls
- SMS
- Website Notifications
You may opt out of promotional communications at any time.
8. Data Retention
We retain your information only for as long as necessary to:
- Provide services
- Fulfill legal obligations
- Resolve disputes
- Maintain business records
Certain documents may be retained for periods required under applicable laws and regulations.
9. Your Rights
Subject to applicable law, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of information
- Withdraw consent where applicable
- Request a copy of your data
- Restrict certain processing activities
Requests may be submitted using the contact information provided below.
10. Third-Party Links
Our website may contain links to external websites.
We are not responsible for:
- Content
- Privacy practices
- Security measures
of third-party websites.
Users are encouraged to review the privacy policies of external websites before providing information.
11. Children’s Privacy
Our services are not intended for children under the age of 18.
We do not knowingly collect personal information from children without appropriate legal authorization.
12. Legal Compliance
We comply with applicable laws and regulations governing:
- Electronic Records
- Digital Signatures
- Data Protection
- Financial Documentation
- Tax Compliance
Users are responsible for providing accurate and lawful information.
13. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time.
Changes will become effective immediately upon posting on this page.
Users are encouraged to review this page periodically.
14. 
Contact Information
If you have questions regarding this Privacy Policy, please contact:
Nexora Digital Consult
Address: Kalidan, Panskura, Purba Medinipur, West Bengal
Phone: +91-9647105347
Email: admin@pupus.in, nexoradigiconsult@gmail.com
Website: www.pupus.in
Consent
By accessing and using this website, submitting forms, uploading documents, registering an account, or purchasing services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.